PAYMENT POLICY
Payment is required at booking.
If your Multi-Day Trip requires a Deposit:
The stated deposit is due at the time of booking.The deposit is NON-REFUNDABLE. You will have the option to pay the deposit or the entire balance at booking.
You will receive automatic payment reminders with a payment link leading up to your adventure. This link will only allow you to pay the entire remaining balance due.
To make smaller payments than remaining balance due – Please send an email to: Payments@ExplorerChick.com
Please include your Order Number, Name, Trip, Dates, and Amount you wish to pay. We will run the card used at booking and send you a confirmation by email. Please allow up to 2 business days for us to process.
The entire balance of your trip is due as stated below based on the duration of your trip.
| 4 or Fewer Days | 90 Days prior to arrival |
| 5 or More Days | 120 Days prior to arrival |
Failure to pay balance in full by balance due date will result in automatic removal from trip without refund.
CANCELLATION AND REFUND POLICY
MULTI-DAY ADVENTURES
Explorer Chick wants nothing more than for you to escape on one of our adventures. However, we understand emergencies do occur that may cause you to cancel your reservation. Our cancellation policy is as follows:
The deposit is NON-REFUNDABLE.
Refunds will be given as outlined below based on days prior to trip arrival and length of trip.
| Trip Length | ||
| Refund Amount | 4 or Fewer Days | 5 or More Days |
| Full less Non-Refundable Deposit | 91 + Days | 121 + Days |
| 50% less the Non-Refundable Deposit | 90 – 61 Days | 120 – 61 Days |
| No Refund | 60 Days or less | 60 Days or less |
No exceptions will be granted to our Cancellation policy.
We reserve the right to cancel trips with inadequate participant attendance, in which case all money paid to Explorer Chick Adventure Co, Inc will be fully refunded. Explorer Chick Adventure Co, Inc. CANNOT be held responsible for any personal expenses, such as airline tickets due to changes in itineraries or tour cancellations.
Can I transfer my trip?
Explorer Chick will transfer 100% of funds paid including the Non-Refundable deposit if transfer is made outside of our cancellation policy. Transfer can be made to any scheduled tour.
Our normal cancellation policy is in place for all other transfer requests.
COVID: If your trip was previously confirmed, but is cancelled for low attendance due to guests COVID cancellations, then Explorer Chick will issue you a travel voucher equal to the amount paid to be used for future travel with us. Vouchers are good through December 31, 2025.
*Explorer Chick reserves the right to decline to accept or retain any person as a tour participant should such person’s behavior, health or mental condition impede the operation of the trip.
*Explorer Chick reserves the option to modify trip itineraries at the discretion of your tour director as necessary due to weather, conditions, illness, injury, group dynamics, safety, or other unforeseen incidents.
Travel Insurance
With coronavirus (COVID-19) outbreaks around the world, it’s more important than ever to get trip protection even when vaccine rollouts are underway.
World Nomads plans build in benefits that support you should you unexpectedly get sick while traveling. The medical coverage includes benefits for serious illnesses, such as COVID-19, or being placed under strict quarantine by a physician or government mandate, among other scenarios.
- You need Medical help for sudden illness or injury.
- You need emergency medical evacuation for sudden illness or injury.
- You have to cancel your trip due to unforeseeable events outside of your control.
*Please note that cancellations due to fear of travel are not covered. Please read your insurance plan documents carefully.
All of the information provided about travel insurance is a brief summary only. It does not include all terms, conditions, limitations, exclusions and termination provisions of the travel insurance plans described. Coverage may not be available for residents of all countries, states or provinces. Please carefully read your policy wording for a full description of coverage. WorldNomads.com is supported by different insurers from around the world.
MINI ADVENTURES – SINGLE DAY ADVENTURES
No exceptions will be granted to our Cancellation policy.
We reserve the right to cancel trips with inadequate participant attendance, in which case all money paid to Explorer Chick Adventure Co, Inc will be fully refunded. Explorer Chick Adventure Co, Inc. CANNOT be held responsible for any personal expenses, such as airline tickets due to changes in itineraries or tour cancellations.
Explorer Chick reserves the right to decline to accept or retain any person as a tour participant should such person’s behavior, health or mental condition impede the operation of the trip.
Explorer Chick reserves the option to modify trip itineraries at the discretion of your tour director as necessary due to weather, conditions, illness, injury, group dynamics, safety, or other unforeseen incidents.